Industries across the board have been battling to improve performance in 2020, with management consultants playing a crucial role. And just as their message for clients is about agility, the consultancy sector is going through a change period, adjusting to new priorities. Scott Cairns, MD of Creation Business Consultants, believes that consultants need to appreciate clients’ current pain points and become more flexible with their own model.
According to Scott, “we tell clients not to rely on the old ways of doing business to survive and management consultants also have a responsibility to stay ahead of the curve. We have seen many changes to client needs over the past ten months, and consultants large and small have to adapt in order to demonstrate their value and help companies thrive in 2021.”